We want you to love what turns up. If something is not right, tell us and we will sort it out.

How it works

If it arrived damaged, or it is not what you ordered

Send us a photo within seven days of your order arriving and we will put it right, either a replacement or a refund, whichever you would rather have. There is no restocking fee and you will not pay return shipping. That one is ours to fix.

If you simply changed your mind

Because these are food products, we can only take back items that are still sealed. Write to us within seven days, keep the seal intact, and we will refund the order less a ten percent restocking fee. Return shipping would be yours to cover.

If you are not sure what to order

Herbs are personal, and the right one depends on what you are after. Write to us before you buy and we will help you choose. It is a great deal easier than posting something back.

We look at every request on its own, and we may decline a return that falls outside this policy.